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MAC Volunteering Programme 

Aims

The MAC volunteering programme is open to all who are able to contribute. We are determined  volunteering at the MAC must be rewarding for volunteers as well as a benefit to the charitable activities of the MAC. Our focus is on young people and creativity as well as the well-being of the wider Stoke-on-Trent community.

We expect volunteers to find satisfaction and enjoyment in some or all of:

  • Community involvement
  • A sense of achievement
  • New friends
  • Active and rewarding work and responsibilities
  • The chance to learn new skills.
  • Greater appreciation of the arts (free tickets to shows)

Volunteer Manager - Heading up our team of volunteers with enthusiasm, commitment and initiative.

Marketing - Website management, social media, venue and community distribution, flyer/poster design.

Creative support - Gallery, Exhibitions, Workshop delivery, Outreach delivery.

Business and Fundraising -Data entry, filing, Supporting General Manager (GM) and Customer Service Manager (CSM). Writing funding bids, building partnerships.

FOH opportunities – Ushering performances and events, working on the Café-Bar

Technical support and Maintenance – Back of house, running films, supporting incoming shows, supporting the in house maintenance person

Contact us about Volunteering Opportunities at harriet@mitchellartscentre.co.uk


Employment Opportunities

How to apply for a job?

Please send us your CV and cover letter and state what position you are applying for and why you think you would be suitable for the position based on the job description. You must provide details of two referees. Applicants must have work authorisation for the UK, evidence will be required prior to appointment. Unfortunately we cannot respond to all applicants. If you have not heard from us two weeks after the closing date you have been unsuccessful on this occasion.

Email your completed application to harriet@mitchellartscentre.co.uk or post to Mitchell Arts Centre, Broad Street, Hanley, Stoke-on-Trent, ST1 4HG.

Café Assistant   

Job Description

Responsible to:          Customer Services and Facilities Manager
Salary:                         Meets national minimum wage
Hours:                         2 days per week (12 month contract over 7 days to fit business hours)
Holiday:                      28 days a year pro rata inclusive of any public holidays

Purpose of Job

The main purpose is to deliver friendly, efficient customer service at the Mitchell Arts Centre, creating a warm and welcoming atmosphere to all our customers.

This role includes the following duties:

  • To prepare, serve and sell food and drink and ensure a friendly, welcoming and inclusive café atmosphere
  • Deliver excellent customer service, at all times.
  • Serve and present beverages, quickly and efficiently, meeting our standards.
  • Clearing tables and general cleaning of the café and box office area
  • Assist in keeping the bar, front-of-house and seating area clean and tidy at all times, ensuring all crockery is washed and put away, tables are cleaned and the area adheres to the Health and Safety regulations.
  • Prepare the pre-ordered drinks for interval drinks during evening performances.
  • Always adhere to all Mitchell Arts Centre policies and procedures and licensing laws.
  • Inform the CSF Manager of stock levels.
  • Complete daily job tick sheet and temperature checks
  • Using the box office system and selling tickets
  • General upkeep of all areas, inside and outside the building.
  • Cash Handling and card transactions including sales on the café bar.
  • Answering the phone and checking voicemails
  • Undertake other tasks as requested by the Duty Manager, Customer Services and Facilities Manager or other Mitchell Arts Centre management. Provide cover as requested.

The Café/Bar Assistant should wear a uniform (black shirt, black trousers or jeans and closed toe shoes) which they should provide at their own cost.

General

  • Identify, develop and maintain establishment policies and procedures.
  • Acts responsibly in an emergency and is reliable as a key holder in an emergency.
  • Flexibility to working evening and weekends.
  • Be willing to undergo a CRB check.
  • Manages time effectively and works on own initiative
  • Administration and ICT skills
  • Reliable and calm under pressure
  • Understand legal requirements for public buildings

Additional information:

  • The post-holder is expected to wear clothing appropriate to their post.
  • The post-holder will be required to undertake such other comparable duties not defined in this document but necessary to ensure the smooth running of the centre as required by the General Manager
  • It is a requirement of Mitchell Arts Centre that all staff work in a flexible manner compatible with their jobs and in line with the objectives of the The job description for this position may be reviewed and amended from time to time by the centre to incorporate its future needs.
  • Mitchell Arts Centre is a public building, which operates a diverse range of cultural and commercial activities. The post holder will need to be comfortable working in this environment.

Please send a CV and cover letter to karen@mitchellartscentre.co.uk

Casual Duty Managers
Shifts Mon-Sun, daytime and evenings.

Job Description
Position: Duty Manager
Responsible to: Café Manager/Customer Services Manager
Responsible for: Shift Staff – Such as; Bar Staff, Volunteers, other Front of House staff; ushers/attendants
Hours: Variable and as and when the charity requires – including daytime, evenings and weekends
Contract: Temporary/Freelance Contract suitable for self-employed persons
Pay: £8.83 per hour

Purpose of Job: The Duty Manager is part of the Front of House team responsible for the security, health and safety of Mitchell Arts Centre building staff and the public as well as oversees Bar Staff and managing the volunteers on a shift basis. The Duty Manager will be required to maintain a regular physical presence in the lobby, theatre and public spaces and assist the Front of House Manager in their daily duties.

Enquiries and applications to Harriet Jackson at harriet@mitchellartscentre.co.uk

Bar Staff

As we approach our busy season we are looking for enthusiastic individual to join our team of bar staff. Must be available evenings and weekends and be over 18. Experience is desirable but not essential.

Job Description
The Mitchell Arts Centre operates a fully licence bar and café open to the public and
those visiting the building for performances. As part of a dynamic team this role will
support existing café/bar staff and volunteers with the following roles, responsibilities
and duties.
Position: Freelance Café-Bar Assistant
Hours: Variable and as and when the charity requires – including daytime, evenings and weekends, Mitchell Arts Centre cannot guarantee any fixed number of hours per week, work would be purely on as required basis.
Contract: Temporary/Freelance Contract suitable for self-employed persons
Reports to: Customer Services Manager
Job Objective: To deliver friendly, efficient customer service at the Mitchell Arts Centre, creating a warm and welcoming atmosphere to all our customers.

Please send a CV and cover letter to harriet@mitchellartscentre.co.uk

How to apply?

Please send us your CV and a covering letter and state the role you are applying for and why you think you would be suitable for the role based on the job description. You must provide details of two referees. Applicants must have work authorisation for the UK, evidence will be required prior to appointment. Unfortunately we cannot reply to every applicant. If you have not heard from us two weeks after the closing date, you have been unsuccessful on this occasion.

Email your completed application to harriet@mitchellartscentre.co.uk or post to Mitchell Arts Centre, Broad Street, Hanley, Stoke-on-Trent, ST1 4HG.